New Horizon Communications Complements Voice and Data Offerings with New Wireless Services for Businesses
LEXINGTON, MA -- February 2, 2010 -- New Horizon Communications Corp., one of the country's fastest-growing telecommunications providers, has launched a new suite of wireless products and services for business customers. Service is provided on the Verizon Wireless network, so customers who take advantage will enjoy the best coverage throughout the U.S.
"We're proud of what we've built so far, but our vision is to constantly keep improving our model and how we execute," commented New Horizon president and chief operating officer Stephen Gibbs. "Credit goes to our customers and agents, who actively share their feedback and ideas with us. We're continuing to expand our capabilities and services, and this new suite of wireless solutions is the latest example of our total commitment to them."
In addition to traditional wireline services--local and long distance phone service, high-speed Internet and data connectivity, and more advanced network engineering and equipment--New Horizon's business customers can now streamline their suppliers and monthly billing by consolidating their mobile calling, email, and Internet service planson the same account.
The company also estimates that wireless customers that switch to New Horizon will realize savings as high as 20%, and in some cases even more.
"In bringing New Horizon Wireless to market, we've made sure that switching is simple and economically compelling no matter who they're currently with," said Glen Nelson, vice president of marketing and business development at New Horizon. "And we've also created an attractive subsidy program for contract buyouts and new equipment purchases to help make it an even easier business decision."
New Horizon Wireless plans include Shared Minutes (across all corporate users), Free Nights and Weekends, and Free Mobile-to-Mobile Calls. Text and Internet/email plans are also available, with specific programs tailored to each individual commercial user.
Customers have access to all of the latest business mobile phones and devices, and they keep their existing mobile phone numbers whether they choose to purchase new equipment or not.
New Horizon has built a reputation as a progressive yet reliable service provider of voice, data, and Internet services for businesses of virtually any size and in any industry. Customers are concentrated in the Northeast region of the country, though the company provides service in all 50 states.
"Our Wireless services are extremely price-competitive, provided on the world-class Verizon network, and flexible enough to give each individual user the phone and service plan that fits their specific needs," said Gibbs. "But if our existing relationships are any indication, what new customers will find most valuable is having New Horizon as their single point-of-contact for all landline and cellular account management. That includes service provisioning and ongoing, around-the-clock support, plus wireless and non-wireless usage and billing data that can be accessed online at any time through our powerful and proprietary `MAP' system [short for Management Access Portal]. At the end of the day, account management is what truly sets New Horizon apart."
New Horizon Communications Unveils New Technology Enhancements and Marketing Initiatives
LEXINGTON, MA -- October 15, 2009 -- New Horizon Communications Corp., one of the country's fastest-growing telecommunications providers, recently hosted events in New York City and at its corporate headquarters just outside Boston to "re-introduce" the company to its growing community of sales agents. Anchored by a new marketing initiative and tag line, "A Brighter Way to Connect Businesses," the program was highlighted by a major new release of New Horizon's proprietary online billing and account management system.
In conjunction with the rollout of the new online tools and branding effort, New Horizon is also launching a new web site, www.nhcgrp.com, this week.
Displaying rich images that conveyed the company's theme of a journey, New Horizon executives presented a compass that outlined four key points they believe differentiate the company from the rest of the industry: (1) Dependable Account Management, (2) Customer-Centric Network Solutions, (3) Exceptional Service, and (4) Sophisticated Web Portal.
Partners in attendance expressed their excitement about the newly enhanced Account Management Access Portal, nicknamed "MAP." In addition to advanced functionality available to end-user business clients, agents were given a glimpse of several modules developed exclusively for New Horizon's channel partners. The demonstration showcased powerful features surrounding order tracking, telecom inventory management, and repair monitoring and notification, as well as a new online bill with variance and trending tools, and a Sales Support channel for pricing, forms, and proposals.
"We are constantly impressed by all of the tools and resources they make available to help us to grow our business, and we're excited to put these new features to great use" said Donald Dawson, principal of Telcohelp Communications Corp., a longtime New Horizon partner headquartered in Massachusetts.
New Horizon president and chief operating officer Stephen Gibbs kicked off each event, providing a backdrop for the technology demo with highlights of the company's consistent business performance. Joined by several co-founders and management colleagues, Gibbs also closed both programs, sharing his team's collective appreciation for, and commitment to, the agent partners who represent the company's sales force.
"Our model is unique in that we're exclusively aligned with highly skilled, independent telecom agents," said Gibbs. "Our channel managers and executives work closely alongside these partners in sales conversations and business development efforts, but we rely on the agents to see the benefits we bring -- and help their customers draw the same conclusion. For that reason, we're especially motivated to make this audience a primary focus of our time, energy, and resources."
Both the substance and spirit of the New Horizon leadership team's comments made an impression on the events' participants.
"Steve and his team do everything they can to make it very attractive to bring them into opportunities," said Sean McMahon, president of New Jersey-based BlueSky Technologies Management, L.L.C. "We have similar philosophies on how we run our businesses and serve customers, and I look forward to continuing to grow along with them."
About New Horizon Communications Corp.
New Horizon's fresh approach to telecom gives businesses access to all of the products, information, and professionals they need to succeed. The company was formed in 2002 by a group of longtime telephone business executives seeking to leverage their deep industry expertise and relationships to create an innovative wholesale business model predicated on alignment. We've aligned ourselves with a network of partners so we can, in turn, offer solutions that are perfectly aligned with our customers' objectives. Our charter revolves around the customer experience, so we invest in exceptional Customer Service and Care resources. Similarly, our online "MAP" tool is aligned with our commitment to accessibility and accountability, giving customers full view of everything we do on their behalf. It's a model born out of our senior team's wisdom, where we've aligned our strengths with the priorities of our customers, sales agents, and carrier partners. And our success--profitable since 2004, with revenues of approximately $30 million in 2008--is proof that there is a brighter way to connect businesses.
Company Milestones
Since the company's inception in 2002, NHC has grown into one of the largest switch-less resellers in the Northeast. Our Multi-Carrier model, combined with our state-of-the-art billing, provisioning, repair, and order management platform (MAP) and exceptional customer service continue to attract business customers in search of true value, as well as unparalleled support and account management.
The list below offers some historical highlights from the past few years:
2009
- In October, NHC unveils new technology enhancements and marketing initiatives
- In October, NHC announces a major new release of their proprietary online billing and account management system.
- Also in October, NHC rolls out a new website at www.nhcgrp.com
2007
- In January, NHC announces that it has concluded it's 10th consecutive profitable quarter, with year end billing
revenue increasing by 78% over the same period in 2005
- In April, NHC celebrates their Chairman's Club at the El Conquistador Resort in Puerto Rico
- In April, NHC announces that they have concluded their 11th consecutive quarter
2006
- In January, NHC announces that they have concluded their sixth consecutive profitable quarter, with year end
billing revenue increasing 353% in 2005 over the same period in 2004
- NHC announces that Paul Wieners has joined the firm as Vice President of Operations
- NHC opens a 7x24 Operations Center in Ft. Myers, FLA for repair and MAC activity