Customer Service

NHC provides 7 X 24 support to our growing base of customers. NHC customer support can be reached at (781) 290-4600 or (866) 241-9423.

NHC was founded upon the basic goal of creating and maintaining long-term relationships with our customers, by providing them with exceptional customer service and account management. The NHC account team includes your Account Manager as your primary point of contact. Your Account Manager is responsible for evaluating your needs and recommending the most efficient solution and then managing your account on an ongoing proactive basis. NHC Account Mangers average in excess of ten years experience in the industry.

Your Account Manager is fully supported by our team of Operation Coordinators (OC's) who are experts in dealing with complex installations and repairs. Our OC's are the backbone of our organization and work tirelessly with our Account Managers in order to support our customers needs.

Specific escalation procedures are provided to all customers upon inception of service.

Please contact Paul Wieners, Vice President of Operations with any specific questions regarding NHC Customer Service and support at pwieners@nhcgrp.com